Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we’ve missed something, don’t hesitate to add your event to the list. (You can also view the full calendar here.) Forrester Report: Customer Experience Trends to Watch in 2013 This report outlines the key trends that [...]
If Adobe reported a drop in earnings of 66% for Q2 no one really seemed too bothered about it. The San Jose company explained the fall-off as the result of higher expenses, but the kind of expenses that were incurred over the quarter were the kind that investors don’t mind paying. Read full story… Follow [...]
Fallback Language for Media Requests in the Sitecore ASP.NET CMS This blog post explains how you can configure the Sitecore ASP.NET web Content Management System (CMS) to serve the version of a media item in an alternate language when no data exists in the requested language. Feed Go to Source Sphere: Related Content
Stats Wrangling I: Digging into Your Data Chances are that if you’re running a public facing blog, you’re probably happiest when someone actually reads it. Preferably lots of someones. Your blog’s stats can give you some great ways to get to know a little bit more about your readers, and what it is about your [...]
Happy National Small Business Week in the US! We recommend small businesses invest in some social business, information management and customer experience management tools to keep new customers coming in, and keep current ones happy. Read full story… Follow us on Twitter Join free newsletter View upcoming events Find a new job Go to Source [...]
After a four month beta test run, Skype today announced that its video messaging feature will now be available for all users. Read full story… Follow us on Twitter Join free newsletter View upcoming events Find a new job Go to Source Sphere: Related Content
The WordPress.com Dashboard Gets a Beautiful Makeover Each day, you blog, you create, and you make things with your WordPress.com site. Meanwhile, behind the scenes, the code that runs WordPress.com gets updated dozens of times a day, as we deploy improvements. While you can’t see the vast majority of those changes, there is one improvement [...]
DaddyBloggers in the Spotlight: A Father’s Day Roundup Writing about family life and parenthood is not simply the province of mothers: dads are carving out their own blogular niche. Single dads, stay-at-home dads, working dads, two-dad families — you can find every perspective on WordPress.com. As the US celebrates Father’s Day, here are some dad [...]
This month’s focus on the social business is still going strong in the lead up to next week’s Tweet Jam. Our contributors took a long look at existing social tools and organizational culture and found there’s work still to be done. We learned about some common lead scoring mistakes and received some hard earned tips [...]
Designing Customer Experiences Mapping the customer journey is challenging at the best of times, but if you create a contextual, social, and cross channel experience, you are well on your way. What Drives the Social Enterprise? How do you move your organization into the future? Maybe your company’s DNA is missing the social sequence, or [...]
